I have worked with OSI for a number of years in a variety of posts. Being a family owned business, the service is first class and very personal. My main contacts have been Steve and Gemma who are thoroughly lovely and professional people. Nothing is too much trouble, and everything is dealt with in a very business-like and friendly manner.
There is an extensive range of products which are very competitively priced and delivered promptly. For larger projects, a bespoke measuring and planning service is available and computer-generated plans are easy to tweak if necessary. In my various posts I have commissioned numerous projects after competitive tender and never been disappointed. Deliveries are made on time; furniture is built up and placed and all the arisings are removed from site. This aspect really sets OSI apart from others and is a welcome inclusion in the service. If I am after a product which is not in the catalogue, the team will do their very best to source it or have something custom made. Samples products are readily available for extended trial which is really useful.
I have recommended OSI to the School Business Managers in my Trust and to many other colleagues and I am delighted that a number of them have chosen to work with OSI and receive the same high level of service, quality and competitive pricing that is on offer.
Chief Operating Officer
Bradford Diocesan Academies Trust